Terms, privacy and refunds
Last updated 7 October 2026.
Terms of use
The service
Ledgerdeck is a web page that converts bank statement PDFs into spreadsheet and accounting file formats. The conversion runs entirely in your browser. Using the free features requires no account and no payment.
Your responsibility for the output
Ledgerdeck checks converted rows against the balances printed on the statement and tells you when it cannot. It is still a tool, and statements vary. You are responsible for reviewing the output before relying on it, in particular any rows the page marks as unchecked or mismatched. Ledgerdeck does not give accounting, tax or financial advice.
Plans and passes
A plan (Starter, Business or Enterprise) unlocks Excel, QBO and OFX export up to the page allowance stated on the pricing page. Each plan is sold as a weekly pass (7 days, one allowance), a monthly pass (1 to 12 calendar months, chosen at checkout, with the monthly allowance refilled on the same day each month) or a yearly pass (twelve calendar months, with the monthly allowance refilled on the same day each month). A page is counted the first time a statement is exported in a paid format within an allowance; further exports of the same statement in that allowance are not counted. Unused pages do not carry over. Every pass is paid once in advance. It ends at the end of its period and does not renew; buying another pass extends it. Access is delivered electronically as a plan key shown on screen and sent to the email address given at checkout; nothing is shipped. Prices are in US dollars and do not include any sales tax or VAT your country may charge. You must be 18 or older, or have a parent's or guardian's permission, to subscribe. A plan key is for your own use or your organisation's; reselling keys is not permitted.
Acceptable use
Only convert statements you are entitled to handle. Do not attempt to interfere with the site or misuse its delivery infrastructure.
Availability and liability
The service is provided as is. We aim to keep it available and correct but do not guarantee it is free of errors. To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be excluded.
Changes
We may update these terms; the date above shows when. Changes apply to passes bought after the date above.
Privacy
Your statements
Statement files are opened and processed in your browser and are never transmitted to us or anyone else. The site is served with a Content-Security-Policy (connect-src 'none') that makes your browser block any network connection from the page. We cannot see, store or recover your statements.
What is stored in your browser
If you enter a plan key, it is kept in your browser's local storage, together with the count of pages used in the current allowance, so you need not paste it again. Clearing this site's data removes it. The site sets no cookies and uses no analytics or advertising scripts.
Hosting
The site is delivered by Cloudflare, which processes technical request data (such as IP address and browser type) to deliver pages and protect against abuse, under its own privacy policy. We do not receive or use this data to identify you.
Purchases
When plans are on sale, payment is handled by a third-party payment processor, which collects the payment details you give it. We receive your email address, the plan, the amount and an order reference, and keep them to deliver the key, re-send it on request, manage renewals and cancellations, handle refunds, and meet tax and accounting obligations. We do not sell or share this information for marketing.
Contact and your rights
To ask what we hold about you, or to have it corrected or deleted (subject to records we are legally required to keep), email support@candlesandsuppiies.com.
Refunds
- 14 days, any reason. Ask within 14 days of your first payment for a full refund, whether or not you used the plan. A weekly pass can be refunded at any time during its 7 days. A monthly pass bought for several months, or a yearly pass, can after the first 14 days be refunded for the whole unused months remaining.
- No time limit if it never worked. If your statements could not be read at all, you can ask for a refund of the current period at any time.
- How. Email support@candlesandsuppiies.com with your order number or the email you bought with. Refunds go back to the original payment method; depending on your bank or card issuer they usually appear within 5–10 business days.
- A refund ends the plan; the key must not be used after it.
Operator
Ledgerdeck is operated by Ledgerdeck, which is the seller of all plans and the merchant shown on your PayPal or card statement. Contact: support@candlesandsuppiies.com.